How to order

Note: Please read this page carefully.

I encourage you to ask all questions before placing an order. If you have any questions, comments, or suggestions, please feel free to e-mail me here. Thank you!

Live Mini Orders

Order from Live Mini @ etsy

Ordering from Live Mini @ etsy is easy. First you need an etsy.com account. It is free and you can buy from many other artisans that sell their work at etsy. Once you have an etsy account, all you have to do is put what you want on the shopping cart and check out to pay. That is it!

Order from Live Mini directly

I do have things that you can only order directly from Live Mini like my dozen fruits or my food canes. E-mail me with:

- Name
- address
- valid e-mail address
- What items you are interested in

Within 24 hours you should receive an invoice from me with instructions on how to go on from there.

Custom orders/remakes

Any remakes or custom orders are considered commissions. For more information about that, feel free to go to the commissions section.

Payment methods

I accept:

- Paypal
- credit cards
- Checks
- Money orders

All payments must be sent within 3 days of ordering! Unless we have another agreement, If payment is not received within 3 days I will cancel your order. All items will be sent out after I receive full payment. Payments must be cleared before any work/delivery will be made.

Sales tax

Since Live Mini is an official business in California, any California resident will be subjected to an 8.25% sales tax. This tax does not apply to US residents out of California or outside the United States. I apologize for any inconveinence it might have caused for CA customers.

Shipping methods

There are many shipping methods to choose from. You can find out all your options here. International buyers welcome!

Refunds

Because each item is carefully handcrafted to order, no refunds are offered.Should the item arrive damaged, a replacement item will be sent. Contact me for return information and authorization. Unless your package is insured, exchanges can only be made if there is damage or loss to the items that you ordered through the mail. I want to stress that I am not responsible for any loss in the post office if you do not pay for insurance or registered mail!

I encourage you to ask all questions before ordering.